We Make it Easy with a Dedicated Support Team Personalized for Your Needs

All customers with volume orders receive a dedicated support team to ensure their products are manufactured and specified to meet their needs, deadlines are kept, and a specified point of contact for general or technical questions is assigned. The support team consists of a sales representative, solutions engineer, project manager, and account manager. The sales representative assists with pricing quotes, order placement, and delivery status. The solutions engineer acts as your personal technical resource and supports your custom optics requirements by providing feedback and suggestions on cost-effective specifications optimized for integration. The project manager coordinates all internal activities to meet your project requirements, including cost, schedule, and performance for optical assemblies. The account manager provides on-site support and capability knowledge in order to develop and grow our relationship with you.

Sample Dedicated Support Team